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EMPLOYEE ASSISTANCE PROGRAM

Our Employee Assistance Program helps you and your workforce respond to adversity and everyday life's challenges, while supporting your success.

Watch our video to learn more

EAP Resources

Tools for HR and Managers

HR and managers’ go-to place for referral information, forms and resources for many different workplace concerns.

 

Get resources

Critical Incident and Disaster Support

Tools and resources to help your workforce cope with specific challenges.

 

Check it out

Wellness Resources

Our EAP makes it simple to organize seminars and training that improve your employees’ resilience and well-being.

 

See how

PROMOTING THE EAP

A proven communications strategy to engage your employees to make the most of their EAP benefits.

 

Spread the word

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TOOLS FOR HR AND MANAGERS

The ‘I need more support to better support my employees.’ Program.

The go-to-place for support, including referral information, forms, and resources for a wide variety of workplace concerns.

Human Resources and Manager Resources

Our EAP has a 99% manager satisfaction rating.1

12021 Cigna Satisfaction Survey, Employee Assistance Program Evaluation. Published 2022. 

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CRITICAL INCIDENT AND DISASTER SUPPORT

The ‘How do I help my team when I’m at a loss for the right words?’ Program.

Tools and resources to help your workforce cope with specific challenges. 

Need help? Call your toll-free EAP number to get 24/7 support.

COVID-19 Resources
COVID brought plenty of new challenges. We can help you and your workforce navigate them.
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CRITICAL INCIDENTS

 

If your workplace has been disrupted by a traumatic event, our EAP can you can offer timely support to help impacted employees recover. 

 

Critical Incident Stress Management Services2 provide 24/7 consultative support and timely coordination of onsite or virtual critical incident support. A service plan is put in place, based on the specific situation and needs of those affected.

 

Our Critical Incident Services have a 99% satisfaction rating1.

 

Supported incidents:


+     Natural disasters
+     Major organizational change
+     Industrial accidents
+     Employee deaths/serious illnesses
+     Violent attacks/traumatic events
+     Mass transportation accidents
+     Other critical incidents

 

 

2Cigna’s EAP typically includes an annual bank of Employer Service Hours, which may be used to cover onsite Critical Incident Stress Management Services. Reach out your Cigna representative for more details on the number of hours included or to purchase Employer Service Hours on a fee-for-service basis.

12021 Cigna Satisfaction Survey, Employee Assistance Program Evaluation, published 2022. 

Disaster Support
Our Disaster Resource Center helps people cope with a variety of disasters, crises, and challenging situations.
Disaster Resource Center
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WELLNESS RESOURCES

The ‘I need to create a stress reduction campaign and it’s stressing me out.’ Program.

Our EAP makes it simple to organize seminars and training sessions that improve your employees' resilience and well-being, as well as address key workplace concerns.

Wellness Seminars

United States

Select a seminar from the EAP Wellness Seminars and Management Trainings Catalog.

 

Reach out to our Employer Service Coordinator team at 888.736.1377 or eshcomments@evernorth.com.

 

To schedule a US-based seminar, please complete the request form four weeks in advance, or six weeks in advance for legal and financial topics.

Canada, Puerto Rico, and the U.S. Virgin Islands

Select a seminar from the EAP Wellness Seminars and Management Trainings Catalog.

 

To schedule for Canada, Puerto Rico, or the United States Virgin Islands, complete the request form.

Boost Wellness Offerings
Our EAP Wellness Webcasts are a free way to help employees learn more about wellness and EAP benefits. We produce two webcasts a month for all employees and a webcast every quarter for managers and HR professionals.

Every event is live and then available on demand for 24 months and provides an overview of EAP benefits.
View PDF

Suicide Awareness and Prevention Resources

EAP Partner of Choice for Over 45 Years: Satisfaction Rates

94.2%

HR satisfaction with seminars and manager training1

 

1 2021 Cigna Satisfaction Survey, Employee Assistance Program Evaluation. Published 2022.

97.9%

satisfaction among wellness seminar participants3

 

3 2021 EAP Book of Business Satisfaction Survey results.

98.5%

satisfaction for EAP Wellness Webcast participants1
 

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PROMOTING THE EAP

The ‘The most effective resources are the ones people actually know about.’ Program.

A proven communications strategy to engage your employees to make the most of their EAP benefits.

Digital Communications

Convenient Collateral

Our series of ecards and electronic flyers provide reusable materials that keep your members in the know.

Use Our Words

Use our materials or copy and paste the words in your newsletters, intranet banner ads, and engagement campaigns.

Engagement Resources

We offer customer engagement campaigns, social media and electronic bulletin boards ads, promoting members’ awareness.

Videos and Orientations

Our on-demand digital resources are the perfect EAP resource for employees and managers alike.

Additional Promotional Strategies

Our in-person events and printed assets make it easier to spread awareness about essential resources.