Helping your customers get the care that’s right for them, right when they need it.

In today’s busy world, Evernorth Care Group understands that flexibility and options are critical to help ensure customers get the care they need to stay well. That’s why we offer multiple ways to make appointments and receive care, including:

Appointment scheduling online or by phone

Online appointments make it easy and convenient to book an appointment 24/7. Customers can search by a preferred date, location, and provider. They can even refine their search criteria by provider gender, language, and type, as well as appointment time preferences (AM or PM). Online appointments are available up to six months in advance for primary care and routine follow-up visits.

For customers who prefer to speak with someone live to make their appointment, we provide a single phone number to call –800.233.3264– that allows them to make an appointment at any of our 18 health centers.

In-person and virtual visits

In-person visits allow our doctors to conduct thorough physical exams, crucial for accurate diagnoses. They can also help build a stronger patient-doctor relationship, fostering trust and open communication. Complex health issues can be discussed in detail, allowing for better understanding and effective management of chronic conditions to adjust treatment plans and medications as needed.

Virtual visits can cover preliminary consultations, routine follow-ups, and basic diagnoses right from the comfort of a customer’s home, making them an efficient alternative to traditional in-person appointments. During cold and flu season especially, virtual visits also help reduce exposure to other patients who may be sick. For customers and their caregivers, virtual visits make it easier to accommodate multiple people’s schedules.

Call us first!

When your customers need immediate, non-emergent medical care, have them call Evernorth Care Group first to triage their care. With same-day and next-day appointments available, most medical care can be managed by Evernorth Care Group, saving your customers time and higher out of pocket costs versus waiting in a busy urgent care or emergency room. We are here for your customers 24/7. Inform your customers to save our phone number and call us first at 800.233.3264.