Melissa Steffan
President, Home-Based Care, Evernorth Health Services
About
Melissa serves as President, Home-Based Care for Evernorth, a premier health services portfolio that connects and coordinates innovative and flexible solutions for health plans, employers and government programs.
In her role, Melissa oversees Evernorth’s portfolio of home-based care solutions, which provide in-home primary care and post-acute care enablement for millions of patients, including comprehensive care for those with multiple chronic conditions and complex care needs. She is responsible for leading Evernorth Home-Based Care’s strategic direction and growth, and driving differentiated value for the patients and clients they serve.
Melissa joined Evernorth in 2022 and is an experienced leader who is deeply committed to serving underserved populations and has a strong track record for driving business growth. Her extensive care delivery experience spans home and senior care services, independent medical groups, and large regional health systems where she was responsible for new business development, client retention, M&A, and operations.
Prior to joining Evernorth, she served as a Regional Vice President for The Evangelical Lutheran Good Samaritan Society, one of the largest not-for-profits providing senior care and services, where she oversaw operations and revenue strategy for the southwest region. Prior to this, she held leadership roles at Propeller Health and Presbyterian Healthcare Services.
Melissa is actively involved in her community and global missions that help impoverished countries, and serves on the board of directors for Healing Haiti.
Melissa has a bachelor’s degree from the University of New Mexico and earned both a Master of Healthcare Administration (MHA) and a Master of Business Administration (MBA) in Finance, from Grand Canyon University.
In her role, Melissa oversees Evernorth’s portfolio of home-based care solutions, which provide in-home primary care and post-acute care enablement for millions of patients, including comprehensive care for those with multiple chronic conditions and complex care needs. She is responsible for leading Evernorth Home-Based Care’s strategic direction and growth, and driving differentiated value for the patients and clients they serve.
Melissa joined Evernorth in 2022 and is an experienced leader who is deeply committed to serving underserved populations and has a strong track record for driving business growth. Her extensive care delivery experience spans home and senior care services, independent medical groups, and large regional health systems where she was responsible for new business development, client retention, M&A, and operations.
Prior to joining Evernorth, she served as a Regional Vice President for The Evangelical Lutheran Good Samaritan Society, one of the largest not-for-profits providing senior care and services, where she oversaw operations and revenue strategy for the southwest region. Prior to this, she held leadership roles at Propeller Health and Presbyterian Healthcare Services.
Melissa is actively involved in her community and global missions that help impoverished countries, and serves on the board of directors for Healing Haiti.
Melissa has a bachelor’s degree from the University of New Mexico and earned both a Master of Healthcare Administration (MHA) and a Master of Business Administration (MBA) in Finance, from Grand Canyon University.