Serving those who serve our country
Since 2003, Express Scripts has delivered innovative pharmacy and health services to millions of individuals in connection with current military service, prior military service, civilian employment or coverage by certain federal programs.
We solve the problems others don’t, won’t or can’t.
Express Scripts is evolving and now part of Evernorth, which combines powerful health services capabilities and offerings to create innovative and effective solutions. All to unlock new value, improve performance and help people reach better outcomes.
We meet your members where they are
Evernorth has a vast network of health providers and partnerships to help ensure members and their families can get the care they need, wherever they need it. We’re committed to providing:
Access to medication
Through Express Scripts and Accredo specialty pharmacy services, members have access to our unmatched network of specialty pharmacy services, home delivery and retail pharmacy locations.
Quality care experiences
We offer comprehensive care management and coordination for each patient to ensure a straightforward and stress-free path to better health.
Reduced the total cost of care
By proactively engaging each patient with the right level of care for their needs, we help reduce the risk of emergency room admissions and acute care episodes, helping to lower the overall cost of care for your plan.
Improving the care journey for federal employees
For over 20 years, delivering connected, seamless health care experiences is integral to who we are. Evernorth has an unmatched portfolio of integrated health services enabling us to consistently deliver convenient, quality care and support to federal employees and their families.
Our capabilities
With experience supporting a multitude of diverse federal government entities, we are ready to collaborate to create custom, consultative solutions or subcontract services to address your unique challenges.
Compliance and quality
- Deep understanding of the FAR and agency supplements
- Robust quality and compliance management systems
- Tailored quality management plans per client specific needs
- Expert in Cost Accounting Standards (CAS) and other business systems administration
Contract administration
- Experience managing a multitude of contract types
- Service Contract Act administration
- Small business plan administration and subcontract management
- Expert in federal pricing, proposals and negotiations
Primary CTA
Technical
- Security (NIST, FedRAMP, etc.)
- Privacy best practices
- Federal Data Protection
- Business continuity best practices
- Expertise in aligning client requirements with core capabilities to ensure both compliance and innovation
Primary CTA
Program management
- Tenured account team with deep federal expertise
- Clinical experts skilled in managing complex benefit designs
- Deep understanding and oversight of all contractual focus areas
- Relentless attention to member and provider experience
- Focus on military community involvement and veteran hiring
Primary CTA
Explore our popular solutions
Our innovative, industry-leading solutions help you reduce costs, increase quality and improve whole-person health to unlock new potential and value. Learn more about a few of our popular solutions below:
Behavioral health care
We use a data-informed approach to proactively identify, engage and guide patients to the right level of behavioral care, quickly, all while providing measurement and quality outcomes that drive cost savings.
Data-informed early identification of behavioral health needs
Customized assessments that help tailor individual care pathways
Quality care delivered digitally, in person and virtually
24/7/365 call center support
Guided concierge navigation assistance every step of the way
Virtual care solutions
Our simple, streamlined technology and nationwide network enable our providers to deliver outstanding patient care for the convenience of your members.
60+ million members
Market-leading Net Promoter Score®
Proven cost-savings
Specialty pharmacy services
For patients with chronic health conditions taking complex medications, we offer personalized support through our team of specialty-trained pharmacists, nurses, social workers and dietitians.
Accredo, by Evernorth, leverages its proven Therapeutic Resource Center (TRC) model to ensure each patient’s clinical and non-clinical needs are met, so they can reach better health outcomes through better adherence.
Accredo has 15 TRCs comprised of experienced clinicians—including pharmacists, nurses, dietitians and social workers.
Clinicians work individually with patients diagnosed with a variety of specialty conditions, including but not limited to:
Asthma and allergy
Blood disorders
Fertility
Immune and complex conditions
Oncology
Advanced pulmonary conditions
Rheumatoid arthritis and inflammatory conditions
Rare diseases
Home delivery pharmacy services
We send medication right to your member’s door to make it easier for them to access and manage their prescriptions.
Our advanced dispensing process offers the best accuracy rates in the industry, so you can count on your members receiving the right medications, right on time.
To help further boost adherence, our highly trained pharmacists and 24/7 support teams can help manage each patient’s treatment plan so they experience as few gaps in care as possible.
Learn more how we can support your members.
