The Evernorth Difference
We all want the same thing—a health care system that truly takes care of people. But the reality is that we all deal with a system that isn’t what we wish it was. Reshaping the future of health care requires new thinking, smarter innovation and one-of-a-kind expertise to make health care better and make people better.
That’s why at Evernorth, we unapologetically ask the big questions, and then get to work answering. With health services as bold as the people and organizations we serve, we’re creating a new future without compromise.
Treating the whole person
Delivering the right care goes beyond simply the drugs that treat the condition.
Patients may face many hurdles, including gaps in care, adherence barriers, genetic factors, affordability concerns, care coordination challenges and so much more.
Evernorth Health Services is uniquely positioned to address not only the physical, but also the behavioral and social determinants of health challenges your members must navigate. With our comprehensive approach, we intelligently connect previously siloed offerings across our pharmacy, care and benefit services, delivering actionable insights and end-to-end guidance throughout the member journey.
By addressing the compounding issues associated with complex conditions, we enable earlier interventions, greater member engagement and lower costs and complexity.
Data-driven insights + services
At Evernorth Health Services, we’re constantly partnering to pilot new ideas that advance care and drive bigger cost savings.
The services we build are backed by real-world data and actionable analysis that integrate to solve existing challenges in innovative ways.
For plan sponsors, we create comprehensive care programs to enhance individual patient success, often with guarantees that keep us accountable to our promises.
We also empower patients to better manage their care with alerts and resources outside the clinical setting, giving them the right tools—at the right time—to make better health decisions.
Flexible, integrated and evolving
Our connected and custom-built services make health care work better and make patients better by eliminating costly gaps in care and supporting each patient with the right care at the right time.
For example, our proven Therapeutic Resource Center℠ (TRC) model is a high-touch, specialized approach to providing care to those who need help the most, including those with specialty conditions taking incredibly complex therapies.
From more conventional oral medications to novel gene therapies, our specialty-trained pharmacists, nurses, dietitians and social workers work side-by-side with patients to provide expert support beyond the prescription.
We are also building, testing and enhancing new care delivery and engagement models that are digital-first and more relevant to the next generation.