The past couple years have challenged the airline industry in addition to our nation's health care system in unprecedented ways. While the pandemic is not over, we are heading into a COVID-19 descent. That doesn't change the challenges you may still face, but it does enable you to focus on ways to make health care more affordable, predictable and simpler for your employees.
Meet your team
We look forward to getting to know the Delta Air Lines team and exploring opportunities to improve affordability and care for your plan and your members.
As an experienced clinical pharmacist, what I enjoy most about my account team position is partnering with large employers such as Delta to improve the health of your employees and their families, while providing affordable care. Asking the right questions to understand Delta’s benefit goals, analyzing clinical information, and thinking outside the box to take on your toughest healthcare challenges are all needed to achieve results that exceed your expectations. I look forward to this opportunity to provide Delta’s benefits to help you keep climbing.
As I lead our team serving Delta I will be your account strategist and will partner with you to build and execute your strategic pharmacy plan. I am passionate about collaborating with my clients to help them reach their strategic pharmacy plan goals and look forward to ensure members receive the care they need. We look forward to working together to curate a pharmacy plan that best serves your members.
As Delta’s day to day contact I will support the Benefits team in a reliable and responsive manner for requests. One of my priorities will be to drive operational excellence for the plan. I will be hyper focused on us delivering a high quality service model for your members. Additionally, I will be a collaborative partner for your vendors to establish continuity.
Designing a better health care experience
A better health care experience doesn't start at the pharmacy. It really begins in the doctor's office at the point-of-care or even long-before. We use data, advanced analytics and behavioral science to better understand patient journeys and build-in the processes, tools and technology to make your members' care and experience simple and seamless.
A first-class mobile app
Member experience when filling and refilling prescriptions plays an important role in access to medications and adherence. Express Scripts members have a first-class app to help them manage their health everywhere, anytime.
Evernorth: a thought leader
Social Determinants of Health Impact Individuals, Communities and Plan Sponsors
A geographic social vulnerability index can identify at-risk individuals and actionable insights to inform plans to reduce health disparities, improve health outcomes, and lower health care costs where the need is highest.
Clinically Speaking: Health Inequities and Social Determinants of Health
All too often, a person’s gender, race, education, income or zip code dictates how healthy they are. In our latest episode, we explore health inequity and disparity in the U.S. and the pathways to meaningful solutions.
Lone Star Perspectives - The State of Health Care in Texas
We surveyed Texans to get a better understanding of their perspectives on health care. Knowing what's working - and what's not - is key to driving change to elevate health care for all.
Health Care in Focus
At Evernorth, we are always looking forward, identifying ways to redefine what health care can and should be. In order to assess the state of health care in the years ahead, we conducted research of consumers, human resources decision-makers, and health plan leaders across the United States. We identified three insights. Explore the full 2022 report to find out more.
A successful partnership starts with a seamless implementation
Our mission of driving the health care industry forward is grounded in our commitment to your members - and our proven care continuity and communications strategies allow us to deliver seamless transitions for the majority of your population, with many members barely registering any change at all. See below how one of our new clients with 5,000 lives saw minimal disruption when switching to Express Scripts services.
2%
Of the client's members faced disruption
0.24%
Only 12 people (0.24%) requested exception
99.5%
Performance guarantees met across all lines of business
98%
Overall clients' satisfaction rate with implementation
Solutions: just for you
We've added information on the key solutions below, to help you achieve member health and plan wealth.
SafeGuardRx HIV Care Value
1.2 million people in the U.S. are living with HIV1, but thanks to increased education and treatment advancements, we can realistically see a future without new HIV transmissions.
Digital Health Formulary
The Digital Health Formulary was built to evolve and expand into new clinical areas as solutions come to market. Its streamlined, rigorous review process enables us to bring you digital innovation faster than ever.
Embarc
Gene therapy has the potential to change lives, but even a single treatment can cost millions of dollars. Embarc Benefit Protection shields members from these high costs, so that people who need treatment can get it.
SaveonSP
SaveonSP utilizes plan design to identify select drugs as non-essential health benefits, enabling maximum savings and reducing plan and member costs.
Customer story: Land O' Lakes
Emily Maher of Land O'Lakes shares her experience working with Express Scripts and underscores her excitement for increased personalization in health care to help her organization achieve its overall goals.
Customer story: Magna International
Jen Adkins of Magna International comments on clinical programs that have helped employees in her organization as well as her plan achieve improved outcomes.
Our Lab is your Lab too
While our doors aren't fully open due to the pandemic, our wheels never stop turning. Staying curious and committed, we reimagine what’s possible and push the boundaries of what’s expected, together.
Provider and Pharmacy Engagement Overview
Our Provider and Pharmacy Engagement Consultants are part of the team from the beginning and through implementation. They are your team member who helps eliminate and reduce formulary disruption.
Provider and Pharmacy Engagement Consultant - Care Coordination Support
The Express Scripts Provider and Pharmacy Engagement Consultant attends monthly grand rounds (the primary medical vendor). The Consultant reviews complicated patient cases in preparation for the meeting and highlights medication management concerns such as adherence and gaps in care. In addition the Consultant serves as the pharmacy expert and provides commentary on potential drug interaction and adverse effects of patients’ medication regimens. See below how our team helped a large national employer and former client with managing the health of their population through superior clinical solutions, while maximizing savings and limiting member disruption.
Optimizing care for HIV patients
HIV medication efficacy may be affected when taken concurrently with common medications that can cause interactions. Take a closer look below on how our teams help optimize care for HIV patients.
Real-time visibility = optimized care
Via the Care Insights Hub, plans have holistic visibility into performance and interventions, with the ability to track all clinical outcome metrics. This information leads to more effective and efficient member outreach and delivers member satisfaction unlike ever before.
Patient story: Meet Tina Jones
For patients with peripheral arterial hypertension (PAH), specialized care is essential to preventing severe, and in some cases, life-threatening symptoms. Hear Tina's story about living with this condition and what she values about the care she receives from Accredo.
Patient story: Meet Rachel Daniels
Thirty million Americans live with a rare disease, which is just about as many who live with diabetes. These patients are the sickest of the sick and rarest of the rare. Administering treatment is complex, requires repeated education, and can cause anxiety, which may be compounded by concerns around health care benefits and financial pressures. Hear Rachel's story about her experience as a caregiver for her daughter and her interactions with our rare disease center of excellence.
Patient and Nurse Story: Meet Mary Ann and Missi
Hear this story from oncology patient Mary Ann, who is served by pharmacists, nurses and other health care experts in our Oncology Therapeutic Resources Center (TRC). This center of condition-specific excellence offers compassionate, comprehensive cancer care. We help patients achieve their best health outcomes, by providing personalized care and resources they may not get anywhere else.
A richer specialty benefit with room to plan and grow
Patients need their specialty medications, and your member plans need better affordability. SaveonSP utilizes plan design changes to identify select drugs as non-essential health benefits, enabling maximum savings and reducing plan and member costs. See how it works.
Making specialty simple for physicians during COVID-19
MyAccredoPatients.com is a prescriber portal where physicians and office staff can get the information they need for their patients’ specialty medication prescriptions. It offers tools that are even more crucial now than ever before as we manage through this global pandemic.
Health Connect 360 Flex
With Health Connect 360 Flex, we put patients at the center of all we do, while helping clients enjoy greater clinical and financial flexibility.
Comprehensive report templates like the new Trend Performance Summary report
A streamlined user interface
New content (fields, values) for use throughout the application
Improved performance